Predict the likelihood that an Opportunity will close successfully and automatically recommend next-best actions to improve win rate—all using standard Salesforce data and AI features.
2. Data Source (Standard Salesforce Fields Only)
Input data for both the AI model and recommendations are derived from standard fields already available on Opportunities and related objects.
Sales Activity Signals : LastActivityDate, NextStep, Probability, LeadSource
Account Signals : AccountId, Account.Industry, Account.Rating
Contact Signals : Primary Contact fields (Title, Email, Phone)
Deal Metadata : Type, ForecastCategory, OwnerId
3. AI Model: Einstein Prediction Builder Setup
3.1 Dataset for Training
Objects: Opportunity
Record Set Filter:
Opportunities from the last 3 years
Stage is either Closed Won or Closed Lost (for binary learning)
3.2 Outcome Field
Use the existing IsWon standard field (boolean).
True → model learns attributes of won deals
False → model learns attributes of lost deals
3.3 Predictor Fields (Standard Only)
Einstein auto-selects, but recommended signals include:
Amount
CloseDate
CreatedDate
StageDuration (auto-calculated by Salesforce)
Sales Cycle Behavior
LastActivityDate
HasOpportunityLineItem
NextStep (text NLP automatically applied)
ForecastCategory
CampaignId
Account Indicators
Account.Industry
Account.Rating
Account.NumberOfEmployees
4. Output from the AI Model
Einstein generates:
Einstein automatically displays factors such as:
Engagement level (LastActivityDate)
Deal size (Amount)
Time-to-close (CloseDate proximity)
Buying power (Account.Rating)